799pak Privacy Policy

799pak is an online casino and sports betting platform accessible at https://799pak.ws, operated by the 799pak group of companies and licensed under an internationally recognised gaming authority. 799pak is the data controller responsible for the personal information collected from players who register, deposit, wager, or otherwise interact with the 799pak platform.

Our platform is designed and optimised for Pakistani players across major cities including Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi. We offer cricket betting, PSL markets, live dealer casino, and slots, all accessible in English with PKR payment support via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20.

By creating a 799pak account and accepting our Terms & Conditions, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

799pak collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the platform, and in certain cases from third-party verification service providers. The categories of personal data we collect are as follows:

799pak does not collect or store sensitive personal data such as biometric data, racial or ethnic origin, political opinions, religious beliefs, or health information, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion or problem gambling disclosure. Such information is treated with the highest level of confidentiality and used only for responsible gaming purposes.

799pak uses the personal data we collect for the following purposes. Where a specific legal basis applies to a processing activity, it is indicated in Section 4 of this Policy.

• Account Creation & Management: To register your 799pak account, verify your identity, maintain your account settings, and provide you with access to all platform features.
• KYC & Age Verification: To verify that you are at least 21 years of age and to confirm your identity and residential address in compliance with our licensing obligations. 799pak will not process any withdrawal until KYC verification is complete.
• Payment Processing: To process your deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20, and to maintain accurate financial records.
• Anti-Money Laundering (AML): To monitor account activity for suspicious transactions, comply with financial crime prevention obligations, and report to relevant authorities where required by law.
• Platform Operation & Security: To detect and prevent fraud, unauthorised access, bonus abuse, and other prohibited conduct as described in our Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve disputes, and maintain records of support interactions for quality assurance and legal compliance purposes.
• Responsible Gaming: To administer deposit limits, cooling-off periods, and self-exclusion requests, and to identify players who may be exhibiting signs of problem gambling behaviour.
• Platform Improvement: To analyse usage patterns and platform performance in order to improve the user experience, develop new features, and optimise the platform for Pakistani mobile users.
• Marketing Communications: Where you have opted in to marketing, to send you information about promotions, bonuses, and new features available on the 799pak platform. You may opt out at any time.
• Legal & Regulatory Compliance: To comply with obligations imposed by our international gaming license, applicable financial regulations, and any lawful request from a competent authority.

799pak processes your personal data on one or more of the following legal bases, in accordance with applicable data protection law:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 799pak — i.e., to operate your account, process bets, and handle payments — is carried out on the basis of contractual necessity.
• Legal Obligation: Certain processing activities — including KYC verification, AML monitoring, and regulatory reporting — are carried out because 799pak is legally required to perform them under its international gaming license and applicable financial regulations.
• Legitimate Interests: 799pak processes Technical Data and Usage Data on the basis of its legitimate interest in maintaining platform security, preventing fraud, and improving the platform experience for all players. We have assessed that these interests are not overridden by your privacy rights.
• Consent: Where we send you optional marketing communications, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time by contacting support or using the unsubscribe mechanism in any marketing message.

799pak does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your personal data only in the following limited and controlled circumstances:

• Payment Processors: We share financial data with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and our USDT TRC20 processing partner solely to the extent necessary to process your transactions. These providers operate under their own data protection policies and are bound by data processing agreements with 799pak.
• KYC & Identity Verification Providers: We may share identity documents and personal details with regulated third-party identity verification service providers who assist us in fulfilling our KYC obligations. These providers are contractually prohibited from using your data for any purpose other than verification.
• Game Software Providers: Our casino games are supplied by licensed third-party game developers. These providers may receive Technical Data (such as session identifiers) necessary to operate their games within our platform. They do not receive your identity or financial data.
• Licensing Authority: 799pak is obligated to provide player data to its international gaming licensing authority upon request, as a condition of holding its gaming license.
• Law Enforcement & Regulatory Authorities: We will disclose personal data to competent governmental, regulatory, or law enforcement authorities where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of the assets of the 799pak business, your personal data may be transferred to the acquiring entity. We will notify you via a platform notification before your data is transferred and becomes subject to a different privacy policy.

799pak uses cookies and similar tracking technologies on the platform. A cookie is a small text file placed on your device by our web server when you visit the platform. We use the following categories of cookies:

799pak does not use third-party advertising or retargeting cookies. You can manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary cookies may prevent the platform from functioning correctly — in particular, you may be unable to maintain a logged-in session.

On mobile devices, the 799pak platform is accessed via a mobile browser. Standard browser cookie controls apply. 799pak does not currently operate a dedicated mobile application, so no app-specific tracking SDKs are in use.

799pak implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our key security practices include:

• TLS Encryption in Transit: All data exchanged between your browser or mobile device and the 799pak platform is encrypted using TLS 1.2 or higher, preventing interception by third parties.
• AES-256 Encryption at Rest: Identity documents, financial records, and other sensitive personal data stored on 799pak servers are encrypted using AES-256 at rest.
• Access Controls: Access to personal data within 799pak is restricted to personnel who have a legitimate operational need to access it. All staff with access to personal data are bound by contractual confidentiality obligations.
• Two-Factor Authentication: 799pak offers OTP-based two-factor authentication for player accounts. We strongly recommend enabling this feature via your account security settings.
• Penetration Testing & Security Audits: The 799pak platform undergoes periodic security assessments by independent third-party security professionals.
• Data Breach Response: In the event of a confirmed personal data breach that is likely to result in a risk to your rights, 799pak will notify affected players and relevant regulatory authorities within the timeframes required by applicable law.

799pak retains your personal data for only as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following retention periods apply as a general guide:

At the end of the applicable retention period, personal data is either securely deleted using industry-standard data destruction methods or, where deletion is not technically feasible, permanently anonymised so that it can no longer be associated with you as an individual.

As a 799pak player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us through the live chat support function or the support email address published in the footer of this page.

• Right of Access: You have the right to request a copy of the personal data 799pak holds about you, along with information about how it is being used. We will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Certain changes (such as name or date of birth corrections) require documentary evidence.
• Right to Erasure: You may request deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purpose for which it was collected. Please note that this right is subject to overriding retention obligations under gaming and financial regulations, which may mean we are required to retain certain data for a mandatory period even after account closure.
• Right to Restrict Processing: In certain circumstances you may request that we restrict the processing of your data — for example, while a dispute about its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: Where processing is based on our legitimate interests, you have the right to object. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where we process your data based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

The 799pak platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is conducted as part of the 799pak registration and KYC process.

If 799pak discovers or is notified that personal data has been collected from an individual who is under 21 years of age, we will immediately close the associated account, delete the personal data collected, and refund any deposits made to the payment method from which they originated, less any applicable processing costs.

If you are a parent or guardian and believe that a minor has created a 799pak account without your knowledge, please contact us immediately via live chat so we can take prompt action. We take underage gambling extremely seriously and cooperate fully with any investigation by relevant authorities.

799pak operates under an international gaming license, and our platform infrastructure and some of our third-party service providers may be located outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries that have different data protection laws from those in Pakistan.

Where personal data is transferred internationally, 799pak takes appropriate safeguards to ensure that the data continues to be protected to the standards described in this Privacy Policy. These safeguards may include:

• Data processing agreements that include standard contractual clauses requiring the recipient to protect your data to an equivalent standard.
• Transfers to countries that have been assessed as providing an adequate level of data protection by relevant regulatory authorities.
• Technical and organisational security measures as described in Section 7 of this Policy.

By accepting this Privacy Policy, you acknowledge that your personal data may be processed outside Pakistan in the circumstances described above.

799pak reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The effective date at the top of this page indicates when the current version was last updated.

Where changes are material — meaning they affect your rights or how we use your data in a significant way — 799pak will notify registered players by displaying a prominent notification on the platform or by sending a message to your registered email address or mobile number, giving you reasonable advance notice before the changes take effect.

Your continued use of the 799pak platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the changes, you must close your account before the revised Policy takes effect.